For your business to thrive, people need to be fully engaged, effective and empowered across the entire organisation. 

No matter how good your processes and procedures, it’s impossible to achieve optimal results without first unlocking the potential of your people.

You need to bring the individuals together (virtually or in person) so they have the opportunity to be more effective, not just efficent. You also need leaders and they are everywhere. If you look for them.

You know how everyone is often in a rush to ‘get sh!t done’, but they often go around in circles before delivering anything?

Well, what we do is bring the expertise to ‘course correct’ your team towards the deliverables or end goals. Whether that be the day-to-day work or a specific project, we have the experience and knowledge to introduce changes that suit your business. 

Gold circular award logo with the text Local business awards 2023, finalist, north shore all in capital letter on a red background


The Chief Encouragement Officer is here to support you and your team in leadership development.

Specialising in project consultancy, teaching leadership skills, and program management, the Chief Encouragement Officer has the experience, knowledge and focus to get to the heart of issues and identify effective solutions.

With over 30 years of experience in business, including senior management roles across a range of industries, levels and structures, the Chief Encouragement Officer can help your staff, managers and leaders in their roles.

Unlock the potential of your people and achieve organisation-wide success with our specialist leadership skills workshops and program management expertise.

Our service offerings allow for you to have us work with you side by side, teach you the core skills to make changes in your business or have a combination of both.

Portrait photography by Kate Williams @katesyourmate

Broad Experience

With over 20 years of corporate experience across multiple industries, leadership levels and business structures, the Chief Encouragement Officer is well placed to help, whatever your business.


Proven Results

The Chief Encouragement Officer (or Chief “Get It Done” Officer) combines empathy, experience & understanding to help your people and your business become more effective and achieve real results.


People Focus

A self-confessed “people geek”, the Chief Encouragement Officer draws on qualifications and experience to ensure team members and leaders are engaged and on the same page during projects.

Julia was incredibly engaging and offered a lot of personal insight with her own lived experience examples. It made me feel more comfortable to share of my own experience and thoughts. I really felt like she held a safe space for me, particularly when I struggled with my self-reflection. The course material resonated on a deep level, and I can't thank Julia enough for delivering such a beautiful learning experience.
Tammy Lim
Tammy Lim
9 June 2023
“Dare to Lead™” is an amazing and absorbing insight into what brave leadership looks like in a world where challenges are as new as they are varied and where the demand for transformation, change and new ways of working feels never-ending. In 2022, I found myself in the fortunate position of attending the program with Julia Ridout who delivered an inspiring and impactful sessions in a meaningful style that encouraged courageous, safe conversations that were filled with fun, honesty and sometimes, a lot of laughter. Amongst so many brilliant insights delivered by Julia, the program highlighted the importance of meaningful communication, how leading from self-protection (Armoured Leadership) can prevent “leaning into vulnerability and skilling up for hard conversations”, “practicing values” and “owning our failures, setback and disappointments”. It dispelled the myths around vulnerability, demonstrated what empathy really looks like and helps you to understand who sits on what seat in your arena. Julia has become a trusted adviser who provides unbiased, invaluable and measured advice and feedback.
Lisa Bruno
Lisa Bruno
27 March 2023
I had a great 3 day Dare to Lead session with Julia as part of team learning experience. The best part of the sessions were Julia's interpretation of the material, adapting it to changing circumstances and engagement with our team. I had a very useful one-one coaching session afterwards on applying some of the tougher concepts. Thanks Julia!
Swetha Singari
Swetha Singari
31 January 2023


Businesses need to constantly change and evolve to stay competitive and maintain success.

The challenge is how to juggle competing stakeholders, business priorities, leadership styles and attitudes to change in order to stay ahead while managing ‘business as usual’.

That’s where I come in. From strategy to delivery, the Chief Encouragement Officer adapts to meet your needs, helping to create order and simplicity in the midst of organisational change. With extensive experience across business analysis, sales, training and strategic planning, I’m here to make sense of ambiguity and secure your future business success.

Julia Ridout, Chief Encouragement Officer, leadership, advisor, projects, program management, information technology, services,

Program Startup

  Give your program or project the best chance of success by engaging us in the planning and scoping phase. I develop resources, create training and support your staff to connect effectively.
Julia Ridout, Chief Encouragement Officer, leadership, advisor, projects, program management, information technology, services,

Project Review

 If you have a project or program already underway, bring us in to review its progress and direction. I review progress at any stage of the process to ensure it stays on track to deliver results.
the Fearless Organization Scan Badge - Orange and Grey text on a white background

Fearless Organization Scan

Amy Edmondson’s famed survey supports your team with understanding Psychological Safety. 
I facilitate the process of completing the survey as a team and identifying key areas for growth.

Julia Ridout, Chief Encouragement Officer, Dare to lead Logo, leadership, advisor, projects, program management

Dare to Lead 

 I facilitate Dare to Lead™ leadership training based on the research of Brené Brown. Tailored to fit in with your own leadership content or can be delivered via the certified workshop.

Unlock Your Organisation’s Potential

Discover how the Chief Encouragement Officer can help you cultivate change and power productivity.

Contact us today via our email address to discuss how our specialised leadership skills and expert program management could unlock your organisation’s potential.

Cheerful Asian businessman sitting at table with male and female colleagues during meeting in conference room
Image sourced from pocstock - the future of diversity in stock media